Payments & Cancellations
A deposit is required to confirm your reservation/registration. Deposit amounts vary by program, as follows:
- For Private Group and Individual Retreats, a deposit equaling 30% of the original quoted cost (see “Quotes” below) is required.
- For Guild-facilitated programs, workshops, and retreats, the required deposit amount is listed during registration.
Deposits should be received by the Guild within seven (7) business days of: program registration (for Guild-led programs and Guild-facilitated retreats); receipt of reservation confirmation email (for Private Individual Retreats); acceptance of rental agreement (for Private Group Retreats). If your deposit isn’t received within the timeframe specified above, your registration/reservation may be canceled. The refundability of deposits is outlined under Cancellations and Refunds, below.
(for Group and Individual Retreats)
Upon receipt of a retreat inquiry, the Guild will construct a quote that reflects the anticipated services and goods at the rates expected at the time of retreat. This quote will be written in partnership with the retreat inquirer/group leader. This quote (and all supplementary policies, terms, and conditions) must be accepted by the group leader before the reservation is confirmed.
Please note that the quote may not represent the final cost. Changes in lodging arrangements, meal service, space rental, and requests for Guild staff facilitation will be reflected in the final statement. The Guild will update the group leader or individual retreatant when cost changes are likely to occur.
Rates listed on the quote will be honored for the dates, items, and quantities specified on the quote, regardless of any increases to the Guild’s standard rates. If items are added after the quote is accepted, the final guest statement will reflect those added items at the most current Guild rate.
Payment of Balance
Your statement balance must be paid in full using the following timeline:
- For Private Group and Individual Retreats, the balance must be paid no later than 14 days before arrival.
- For Guild-facilitated programs, workshops, and retreats, the balance must be paid no later than the day of arrival.
Failure to pay in full by the aforementioned deadline may result in the cancellation of your registration/reservation. Any resulting cancellation represents cancellation by the renter/retreatant/student, and any deposit paid will not be refunded (see the Cancellation and Refunds section below for deposit refundability). Alternative payment plans are negotiable and require prior approval from the Guild’s Executive Director(s).
Cancellations and Refunds
Notification of cancellation must be received in writing. All refund requests (regardless of the reason(s) given for cancellation) are subject to the following terms:
- If you notify the Guild 31+ calendar days before the start date of your program/retreat, the total amount paid for that program/retreat is refundable*. During this time period, your deposit is considered refundable.
- If you notify the Guild within 30 calendar days of the program’s/retreat’s start date, the total amount paid minus the deposit is refundable*. During this time period, your deposit is considered nonrefundable.**
- If the Guild cancels the program/retreat at any time and for any reason, the total amount paid for the program/retreat is refundable.
Upon cancellation, refunds (if available) will be issued within seven (7) business days using the payment method used by the registrant during the registration process (ie. a credit card refund will be issued if a credit card was used for the original payment). Any refundable portions originally paid using a Grünewald Guild Gift Certificate will be restored to the Gift Certificate.
*Refund Exclusion: The Guild may purchase perishable items or goods/items/services that would otherwise not have been purchased by the Guild (including, but not limited to: perishable groceries, specialty art supplies, additional cleaning services) in order to meet a Group Retreat’s needs/objective. If these items/services are purchased before notification of cancellation, the Guild is entitled to reimbursement for these items/services and the cost will be deducted from any refund. Upon request, a list of these items (with cost) will be given to the group leader/primary contact. If canceled within 30 days of the program/retreat start date, the nonrefundable deposit will count towards any necessary reimbursement.
** For the purposes of refunds, a nonrefundable deposit equals 30% of the total invoice on the date it becomes nonrefundable or 30% of the invoice total upon date of cancellation – whichever is higher.
Alternatives to Refunds
Part or all of a refund may be turned into a tax-deductible donation to the Guild instead of being refunded. If you would like to donate any or all of your refund to the Guild, please notify the Guild in writing what amount you would like to donate at the time of cancellation.
Unless authorized by the Executive Director(s) or the Gift Certificate Policy, no credit will be issued in place of refunds.
Gift Certificate Policy
Gift Certificates are available from the Grünewald Guild in any amount equal to or above $250, and a certificate’s balance never expires. Gift Certificates cannot have value added to them after purchase. Gift Certificate sales are final and nonrefundable.*
Gift Certificates may be redeemed for program- and retreat-related costs including: lodging, meals, tuition, studio use fees, and materials. Gift Certificate funds may also be donated to the Guild as a tax-deductible gift. Gift Certificates may not be used to purchase items in the Guild store.
Once applied to a program or retreat, Gift Certificate funds are subject to our Payments and Cancellations policy.
*Any Gift Certificate with a balance under $5 may be redeemed for cash. To redeem, please email your request to firstname.lastname@example.org and include your unique Gift Certificate ID Number.
To ensure our campus is as accessible as possible to participants with animal allergies, pets belonging to guests, students, and volunteers are not allowed in Guild buildings. Pets may be kept in private RVs or tents but should remain leashed and controlled at all times.
Service animals are allowed. If you plan to bring a service animal, please notify the Guild.
As we continue to monitor the changing landscape of the COVID-19 pandemic, the Grünewald Guild is committed to following federal, state, and county guidelines. The Guild’s COVID-19 policy at minimum complies with current federal, state, and country guidelines. Because residential life at the Guild is communal in nature, the Guild may adopt policies and practices that surpass minimum guidelines set by law. Honoring the diversity of ages and health conditions within our community, we seek to minimize the risk of community-based spread of COVID-19 and its variants during residential Guild programs.
Effective November 1 2023, full vaccination is no longer required for participation in Guild program (though it is recommended). The Guild will continue to require that each participant receive a negative COVID test within 24 hours before initial arrival on campus.
Either a rapid antigen test or a PCR test is acceptable, and results must be received by each participant before arrival on campus. Negative test results do not need to be reported to the Guild. If you receive a positive test result, please notify the Guild immediately.
This community is one that values mutual care and respect, especially for those community members who are at higher risk. To further protect our community from COVID-19 exposure, we ask all Guild participants to minimize social contact in the week leading up to their arrival on campus and to employ appropriate safety precautions (masking, social distancing, etc) when interacting with others. We also ask that all Guild participants employ appropriate safety precautions if they leave campus during their stay.
We are committed to making available test kits for participants who develop symptoms while at the Guild. However, Guild supply is dependent on shifting availability. We ask each participant to bring at least two unused rapid antigen tests with them to supplement the Guild’s supply. If you test positive while at the Guild, we will ask that you isolate and return home as early as possible. The Guild Directors will review each case and take appropriate action to minimize exposure to others.
If you have a confirmed exposure to COVID-19 within 10 days of your arrival at the Guild, we expect participants to follow the CDC’s Quarantine/Isolation Calculator and webpage. This includes symptom monitoring, additional testing, and masking. If you have any questions, please contact the Guild.
If you have to cancel due to COVID-19, please see our Payments and Cancellations Policies for more information regarding refund eligibility.
COVID-19 Policy updated 9/28/23