Policies

The Grünewald Guild (“the Guild”) welcomes and appreciates donations made during registration for its programs.   The Guild considers all donations to be nonrefundable.  Donations associated with cancelled registrations will not be refunded.  Questions should be directed to the Executive Director.

For those participating in our Private or Group Retreats program, a mandatory and nonrefundable 3.5% Credit Card Processing Fee is applied when paying with a credit card or debit card via our online program payment platform.  This fee will be applied to each payment made online. 

For those participating in a Guild Program, you may elect at registration to add a donation to your registration that equals our 3.5% Credit Card Processing Fee.  If you choose to add the donation at registration, the 3.5% donation will be applied to each subsequent online payment on the registration.  If you would like to opt in or opt out of the Credit Card Process Fee donation after submitting your original registration, you must contact the Guild and ask them to make the change for you.  As donations, these payments are considered non-refundable per Section I of this policy.

A deposit is required to confirm your reservation/registration.  The deposit required for all Guild programs equals 40% of the total registration cost. 

Deposits must be received by the Guild within fourteen (14) days of: program registration (for Guild-led programs and Guild-facilitated retreats); receipt of a deposit request email (for Private Individual Retreats); acceptance of a rental agreement (for Private Group Retreats).

Failure to ensure receipt of a deposit by the Guild within the aforementioned timeframe may be interpreted as an abandoned registration/reservation and result in cancellation.

Note: Registrations made using a Flash Discount code must be paid in full upon registration. Flash Discount registrations are fully nonrefundable.

A “change” means moving a registration to a different program or adjusting attendance dates within the same calendar year. Requests outside this scope are treated as cancellations and follow the Cancellation and Refund Policy below.

The Guild does not charge a change fee. However, program changes are repriced at current rates, and any updates to discounts, lodging, or other options may affect your total balance. A change in registration requires that your balance be paid in full at the time of the change.

The cancellation/refund schedule will be calculated based on the program occurring soonest.

Registration invoices must be paid in full at least 31 days before the program or retreat begins, unless an alternative payment plan is approved by the Guild’s Executive Director. Registrations not paid in full by this deadline may be deemed abandoned and cancelled. In such cases, all payments are forfeited and no refund will be issued.

Any costs incurred after this deadline are due immediately and no later than the arrival date of the group or individual.

Note: Flash Discount registrations must be paid in full upon registration.

Notification of cancellation must be received in writing by the Guild.  All refund requests are subject to a cancellation fee of $60/person*, which is deducted from any refund given.  Flash Discount registrations are nonrefundable, and no refund or credit will be issued due to cancellation by the participant.

The amount and form of refunds are subject to the following timeline and are based on the date notice of cancellation is received in writing by the Guild:

• 90+ Calendar Days before start of program: All payments are fully refundable as cash.**

• 60-89 Calendar Days before start of program:

  • Deposit will be held as a credit*** for one year and may be redeemed for Guild program.

  • Additional payments above the deposit are refundable as cash.*

• 31-59 Calendar Days before start of program:

  • Deposit is nonrefundable and will not be issues as Guild credit.

  • Additional Payments above the deposit are refundable as cash.*

• 0-30 Calendar Days before start of program:

  • All payments are nonrefundable and no Guild credit will be issued.

Refunds policy exceptions will not be issued for cancellations made due to personal choice or external environmental factors outside of Guild control (including, but not limited to: participant illness, weather conditions, heat, and wildfire smoke).  The Guild recommends participants purchase travel insurance.

In the unlikely event that the Grünewald Guild cancels a program, retreat, or reservation, all payments will be refunded as cash, including Flash Discount registrations.

Notes:

* The cancellation fee forPrivate Group Retreats is calculated using the most recent estimated number of participants given by the group’s coordinator.

** Refunds may be paid via mailed check or via credit card refund to the card of purchase.  The Guild reserves the right to issue refunds via the method of its choosing.

*** Credit is issued on the date of cancellation and expires one year after issue.  Credit may be redeemed for Guild program fees only.  The Guild will not extend the credit’s expiration date for any reason.

Part or all of a refund may be given as a tax-deductible donation to the Guild instead of being refunded. If you would like to donate any or all of your refund to the Guild, please include the amount of your donation in your written notification of cancellation. All donations are assumed to be general operating donations unless otherwise specified by the donor.